What happens to any debit card transactions or Direct Debits that I have asked my old bank to stop?

The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch.

When a payment is processed, Tap to Pay on iPhone is designed to prevent all photo, video, screenshot, and screen-recording features on the merchant’s iPhone from capturing a customer’s card number or PIN information.

Important: PIN entry will be required if a transaction exceeds the UK standard limit for individual contactless payments of £100, or because the customer has reached the maximum number of consecutive contactless payments with their card.

Some banks and card issuers, especially those that use the Visa card network, have limitations on the use of PIN entry for transactions over £100. If a transaction over £100 is declined, it may be due to this limitation set by your customer’s bank. You can ask your customer to use a different card or follow the instructions in the app for alternative payment methods.

Payments made with digital wallets won’t require a PIN code authorisation, regardless of the  transaction amount.