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What happens if I downgrade my Tide membership plan?

Admins can switch or downgrade membership plans, and depending on the new plan, the level of Team Access may change. When the downgrade happens, the number of team members you can assign enhanced access to will reduce.

If team members exceed the number that you can have on that plan, they will be moved to ‘View-only’ access, by a last-in-first-out order. This means that the most recently added users will downgrade first.

Admins will be the last to have their access downgraded, but will follow the same order - last-in-first-out. One Admin will always remain on the account. 

Any users who are downgraded to ‘View-only’ access will only be able to view transaction histories and selected account information, unless their access is upgraded or removed.

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