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Is it free to set up a scheduled payment or standing order?

Setting up scheduled payments and standing orders is free, but our standard 20p per transfer fee will apply when payments are going out.

If you’re on one of our paid plans, this fee will apply only if you’ve exceeded your free transfers allowance. You can see how many free transfers are included in each plan here.

‘Admin’ is the highest level of account access. Company directors who are made Admin have the same access as the ‘first Admin’, and each one of them can perform all account actions independently from one another.

Admins can control everything in the app, from managing other users to activating products and services, including loans, and more. An Admin may close the Tide business account entirely, if they are the only remaining person on the account with that access. 

Admin can also:

  • View balances, account details and transaction data

  • Make payments via the app & add or remove payees

  • Manage invoices, membership plans and add-ons, etc. 

Important: This is not an exhaustive list, and existing Admin will have the opportunity to review all rights and entitlements of the team access, as part of the authorisation in the app. Therefore, it’s encouraged to review these carefully before inviting any new Admin.

Note: only the ‘first Admin’ will receive both service and marketing communication. Admins who are added to the account later on, will only receive servicing communication related to their own access for now. We’re working on enabling both types of comms to all Admins, and we’ll let you know when this happens.

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