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How do I add a user to Team Members?

To set Team Members up in the app, tap: 

‘Profile’ in the top right corner > ‘Settings’ > ‘Manage team’ > ‘Add Team Member’

We’ll email them an invitation link to the app, and they’ll have to pass onboarding checks before they can gain access. The link in the email will expire in 48 hours.

Important: 

  • If your Team Member hasn’t received the invitation email, the link isn’t working or it’s expired, you’ll have to send another email with a new link. Go to: 

‘Profile’ > ‘Profile and Settings’ > ‘Manage Team’ > select your Team Member > ‘Send new access email’ > ‘Yes’.

  • You can invite your Team Member to as many businesses as you have with Tide, using the same email address. 

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