Tide Logo
Tide Logo

Start Your Business

Business Accounts

Business Tools

Credit

Support


Tide Logo


What is ‘dynamic currency conversion’?

‘Dynamic currency conversion’ (DCC), or ‘cardholder preferred currency’ (CPC), is a payment processing option, which allows you to:Accountancy Integrations page, disconnect from Xero and then connect again. If your reconnect is successful, you’ll see the status change to “Awaiting first transaction to sync”. The sync should take around 2 hours – after that, you’ll see the status change to “Synced”.

If you’re still seeing a sync error, you can chat with our team in your Tide app. 

  • Make card payments in GBP to foreign merchants

  • Withdraw a local currency from an ATM abroad, and be billed in GBP 

While seeing the final amount in your home currency before checkout makes it easier to understand the price, it will cost you extra because of varying exchange rates and additional fees.

To only pay our standard card transaction fees, choose to pay foreign merchants, including ATMs, without conversion, in their local currency.

Did you find this information useful?

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co