Why is my card blocked?

If your card is blocked you may have entered the incorrect card details multiple times when making a transaction. If you entered the wrong PIN, you can reset it at an ATM. First, log in to your Tide app and go to the 'Payments' tab. From here, tap 'Cards', select your chosen card and tap 'Show PIN' to see your PIN. Then enter your card and PIN into an ATM and following the on-screen instructions. If you entered the wrong card details when making an online payment, wait 24 hours and your card will work again.you can create when you subscribe to Tide Accounting Extra or Admin Extra. You can use it to set money aside specifically for taxes. *

It’s important to know that:

• Your main Tide account is the only account you can use to deposit or withdraw money from your Tax account – you can’t receive payments from other accounts.

• You can only make payments to HMRC for tax purposes.

You can set a goal for how much you want to save for taxes:

• If you run a Limited Company, you can do this manually.

• If you're a Sole Trader saving for Self Assessment, you can also link our ‘Self Assessment Estimate’ option to your Tax account, while choosing your target. This will automatically calculate how much you need to set aside for taxes based on your transaction data and payment categorisation.

To set or edit your savings goal in the app, tap: ‘Payments’ > ‘Accounts’ > ‘Tax Account’ > ‘Tax savings goal’ > ‘Edit’.

Once you have a goal in place, you'll see how much you've saved and your progress as a percentage. You can edit the goal anytime, unless it’s linked to the Self Assessment Estimate. * The Tide Instant Saver is different from the Tax account - it’s a savings account, which offers you interest on the money you deposit. You can learn more about it over on this page.