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How do I cancel my card?

You can freeze your card temporarily, or cancel it through your Tide app by going to the 'Payments' tab > 'Cards' > 'Cancel card permanently'. 

Any authorised pending payments, made before cancelling, will still go through. 

Subscriptions billing details:

  • If you cancel your card and order a new one later, replace an online card, or one that’s ‘Lost’ or ‘Stolen’ – you’ll need to manually update your subscription billing details.

  • If you upgrade your account and receive a black card, or request a new card for any other reason – your subscriptions will be automatically updated with ‘Automatic Billing Updater’.

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