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What is a director's service address?

A director’s service address is an address that can be used on record at Companies House for the company director, but is not where the director lives.

To order a replacement card to an address that’s already listed in your app, tap:

Payments > Cards > select the card you want to replace > Replace this card > select the address you want it sent to 

If you'd like it sent to a different address, tap:

Payments > Cards > select the card you want to replace > Replace this card > enter the address manually

Subscriptions billing details:

  • If you cancel your card and order a new one later, replace an online card, or one that’s Lost or Stolen – you’ll need to manually update your subscription billing details.

If you upgrade your account and receive a black card, or request a new card for any other reason – your subscriptions will be automatically updated with Automatic Billing Updater.

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