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What types of payments can I receive?

Your Tide GBP account can receive Faster Payments, CHAPS and BACS transfers.

If you have a FSCS-protected ClearBank account, please feel free to reach out to us to discuss what options are available to you.‘Cards’ > ‘My Cards’ > ‘Freeze’ in the app, and you’ll have the option to request a new one, or cancel it without replacement.

Subscriptions billing details:

  • If you cancel your card and order a new one later, replace an online card, or one that’s ‘Lost’ or ‘Stolen’ – you’ll need to manually update your subscription billing details.

  • If you upgrade your account and receive a black card, or request a new card for any other reason – your subscriptions will be automatically updated with ‘Automatic Billing Updater’.

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Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co