Tide Logo
Tide Logo

Start Your Business

Business Accounts

Business Tools

Credit

Support


Tide Logo


Your Tide Card

How do I view my card PIN and its other details?

You can view your card’s full details in the app. 

  • For the PIN, tap: Cards > select your card > View PIN

  • For the long card number, expiry date and CVC, tap: Cards > select your card > View card details

To keep your card’s information safe, make sure that no one else can see your screen. 

Then you must authenticate with fingerprint, face recognition or your passcode, and the selected details will be visible for 45 seconds. To see them after this, you’ll need to authenticate again. 

You can’t view the details of a card that’s been frozen, cancelled or reported as lost or stolen. 

Can I copy my card details? Yes, you can copy your card number, CVC, and expiry date separately and paste them into payment forms. For security reasons, you must paste the copied details within 45 seconds. After that, they will be cleared, and you'll need to copy them again.

I can’t see my card details - what should I do?

Please check if:

  • Your Tide app is updated to the latest version. 

  • Your internet connection is active.

  • You’ve enabled the fingerprint or face recognition on your device, if it supports this security option

If the issue persists, tap Support in the app and we’ll help you.

Did you find this information useful?

Related articles

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co