What are the eligibility criteria to sign up for Tide Payment Links?

We’re on a mission to help business owners with secure payment acceptance methods. It’s a balancing act though, certain company types are more complex to onboard. Currently, as part of our ongoing efforts to prevent fraud and protect our existing members, there may be occasions when restrictions are placed on who can use Tide Payment Links. Access to this feature may be restricted due to factors such as:

Members on Tide Smart, Pro or Max plan will not receive currency exchange fees. 

• The age of your business: at least 90 days must have passed from the day you opened your Tide account

• The nature of your business and its size

• How long you have held a Tide account

• The number and frequency of transactions you make with your Tide account

We hope to broaden this scope as we grow, but currently, we’re unable to sign up the following types of companies (the list is not exhaustive)::the options available to you.

Currency exchange fees apply to your Tide card, Apple Pay, and Google Pay for: 

• Fetish products

• Content: Books, magazines, audio, videos, websites, streaming services and other content formats deemed offensive or of a sexual nature

• Escort services and other services in the adult industry

• Financial service or money service business.

• E-wallet or e-money that can be monetized, re-sold or converted to physical and digital goods and services or otherwise exit the virtual world

• Credit repair and credit protection business

• Buy now pay later / Instalment payment methods

• Bearer share entities and binary options

• Independent or unlicensed financial advisors

• Insurance sales and services (life)

• Money transfer & remittance businesses

• Payroll, invoice & business services

• Provider or seller prepaid access/stored value

• Marketing related services

• Airlines and Cruise Lines

• Cloud storage, VPN, file sharing, (high-risk) cyber lockers

• Animals and wildlife products classified as endangered or protected

• Bail bonds and bankruptcy lawyers

• Bidding fee and penny auctions

• Certain social media business (e.g. click farms)

• Casual dating services

• Direct Marketing – Inbound teleservices, outbound telemarketing and travel-related arrangement services, Insurance services, catalogue merchants, door-to-door sales, multi-level marketing

• Governmental services, such as embassies or consulates

• Hazardous materials (B2B and B2C)

• Intravenous therapy or Medical benefit packages

• Key-entry telecom merchant

• Live-streaming Services with in-app currency and donations

• Mail order spouse or international match-making services

• Pawn shops

• Political, religious or Social Campaigning

• Drugs, and tools specifically intended for the production of drugs, drug paraphernalia, illegal drugs, substances designed to mimic illegal drugs and / or other psychoactive products

• Gambling services

• Products or services specifically offered or intended to be used to create, produce or grow drugs or drug ingredients

• Pharmaceuticals, prescription medicine and medical devices (including animal pharmaceuticals)

• Tobacco, smoking supplies, e-cigarettes, e-liquids, vaping liquid, vaping accessories

• Trade of fireworks, flammable or radioactive materials

• Trade of weapons, ammunitions, military arms, explosive devices and firearm parts

• Cryptocurrency exchange

• High-risk securities, such as contract for difference (CFD), financial spread betting,  initial coin offering (ICO), forex currency options, cryptocurrency options, trading and purchases

• Security brokers /investments of any kind including the purchase of securities, currencies, derivatives, commodities, shares, options, precious metals, other financial instruments

• Third-party Payment Processing such as aggregators, aggregators, including but not limited to marketplaces, platforms

• Staged Digital Wallet Operators

• Payment Facilitators or other internet payment or member service providers (IPSP or MPS)

• Payment service companies, including but not limited to peer-to-peer, bill payments, commissary accounts

• Decryption and descrambler products and services, devices designed to block, jam or interfere with cellular and personal communications

• In-store and online purchases in non-GBP currencies

• ATM withdrawals (in addition to our £1 fee for cash withdrawals; some ATMs may also charge an extra, separate fee for using the machine)