Tide Logo
Tide Instant Checkout

How do I refund an Instant Checkout payment?

In your Tide app, tap 'Get Paid' > 'Manage your Payment Links’ > select the paid link > ‘Request  customer refund’

We send you a message in-app within 24 hours to assist you further. If you don’t receive a message within this window, tap ‘Support’ in the app to let us know.

Did you find this information useful?

Related articles

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co