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What is an online debit card, and how can I get one?

An online debit card is non-physical, used for online payments only. The card has unique details, including a 16-digit card number that’s different to your physical card. It’s currently only available to members who have ClearBank accounts.

An online debit card shares your transaction limits with your physical Tide card, and if you’re on our Cashback plan, you’ll earn cashback on it too.

To request an online debit card, you must own a physical Tide card first. Your Tide card must be in an ‘active’, ‘cancelled’ or ‘expired status’. If it’s still in an ‘issued’ status, you won’t see the option to get an online debit card. 

To order an online debit card from the Tide app, go to: ‘Cards’ > ‘ Get the online tools your business needs’.

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