If your card is blocked you may have entered the incorrect card details multiple times when making a transaction.
If you entered the wrong PIN, you can reset it at an ATM. First, log in to your Tide app and go to the 'Payments' tab. From here, tap 'Cards', select your chosen card and tap 'Show PIN' to see your PIN.
Then enter your card and PIN into an ATM and following the on-screen instructions.
If you entered the wrong card details when making an online payment, wait 24 hours and your card will work again.
Go to:
‘Admin’ > ‘Payroll’ > select the current pay period and an employee > ‘Add pay item’ > add the salary advance amount > type in ‘Salary advance’ in the ‘Description’ field, and save the changes
Then in the next month’s pay run:
‘Admin’ > ‘Payroll’ > select the current pay period and the same employee > ‘Add pay item’ > add the salary advance as a negative value > fill in the ‘Description field, and save.
For example, if the salary advance is £2,000 – you’ll need to add the negative amount of £-2,000.
Note: Salary advances are typically adjusted in the following month's payroll, but can be done at another time, depending on your agreement with the employee.
A salary advance is not a loan – there is no interest charged to the employee. Salary advances are taxed like regular income.
If the salary advance you’ve paid to an employee for a year is more than £10,000, HMRC may consider them as a Benefit in Kind, meaning you’ll need to report this in a P11D form.