I'm a Tide member. How do I know whether I have a PPS or a ClearBank account?

There are 3 ways in which Tide members can identify if they have a PPS or ClearBank account:Direct Earnings Attachment (DEA) is a request from the Department for Work and Pensions (DWP) to deduct benefit overpayments from an employee’s pay. These requests usually come as a letter with payment instructions.

1. Sort Codes: If the sort code is 04-06-05 – the account is with ClearBank, if the sort code is 23-69-72 – it is with PPS

2. Statements: The footer of members’ statements will give details of the account provider and terms

3. By requesting an Account Verification Letter (AVL) from Tide

When processing DEA, you should:

• Inform the employee about the upcoming deduction

• Deduct the amount in Tide Payroll 

Go to:  Admin > Payroll > select the current pay period > select an employee > add the DEA amount as a net deduction.

• Send the deducted amount to the DWP, by following the instructions in the letter you received. You must make the payment by the 19th of the month after the deduction.

If the employee leaves before the debt is settled, notify the DWP.

See more details, specifically on benefit debt deduction, here.