What happens if Tide is unable to approve my application for a business account?

In some cases, we will be unable to offer you a business current account. Sometimes, we will already submitted your application to Companies House. In this case, you will have an incorporated company but no Tide account. In other cases, we will withhold the submission to Companies House - in this instance, it would still be worthwhile trying to register a limited company directly with Gov.uk. Please watch your inbox for the status of your application and advisable next steps.

If you cancel mid-month, you won’t receive a refund for the remainder of the month. Processing your cancellation can take up to three days so to avoid being charged for the following month, please request your cancellation a minimum of four days before your payment date.

From the date you cancel, all mail sent to the virtual office address will be returned to the sender, so you must update your details with Companies House and HMRC before cancelling. If you cancel your subscription, you can’t re-subscribe via Tide. However, you may set up another subscription by contacting our provider Hoxton Mix directly.