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Can I speak to someone over the phone?

There are two ways to speak to us:

  • If you’re on a paid plan, you can call us straight from the app.  Just go to ‘Support’ > ‘Phone’ > tap the phone number.

  • If you’re on our Free plan, you can ask us to call you at a convenient time. Tap ‘Support’ to open a chat and request a call, or email hello@tide.co if you can’t access the app. Please include your phone number and a brief explanation of what you’d like to talk about - we’re happy to help.

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Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co