How can I report the death of a Tide account holder?

If a Tide member passes away, please inform us by email at hello@tide.co

We’ll handle your query with care and walk you through the next steps.  For Sole Trader accounts we’ll need the following information:

• Your full legal name and relationship to the account holder. Let us know if you’re a Next of Kin, Named Executor, Third-Party Representative or a Co-Director (for Limited Companies only). If you hold a different relationship to the deceased, please let us know.

• The deceased account holder’s details.

These are their full legal name, date of death, trading name, as well as an email address or phone number linked to their Tide account.

• Confirmation of whether the records in the Probate Registry have been updated. Learn more about this over on this page.

For Registered Businesses:

You need to inform Companies House within 14 days of the account holder’s passing. Once they’ve updated their records, the newly appointed director, next of kin or will executor, can access the account. See more about this here.