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Death of a Member

How does Credit Score Insights work and where can I see my dashboard?

You can activate Credit Score Insights from the Tide app. We’ll collect the fee as soon as you sign up, and then at the beginning of each month, until you cancel your subscription.

You’ll have access to the Credit Score Insights dashboard shortly after you activate it. hello@tide.co 

Tap: ‘Finance’ > ‘Credit Score Insights’ > ‘View dashboard’, in the app.

  1. Your relationship to the account holder.

  2. A scanned, certified copy of the death certificate.

  3. A scanned, certified copy of your ID/Passport/Driving licence.

  4. A will if one exists and the name of the will’s executor.

  5. If a will does exist, please provide a scanned, certified copy of the will.

We’ll regularly notify you with changes to your score, and educational tips in the app. You can learn the importance of, and how to build your business credit score from the ‘Knowledge Base’ section of the Credit Score Insights dashboard.

We have a team that will handle your query with care, and walk you through the next steps. 

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