Opening a Bank Account

• Who can open a Tide account?
• How long does it take to open a bank account with Tide?
• Do you carry out credit checks?
• I've been asked for more information about my Nature of Business
• Does Tide offer a switching service?
• What ID will I need to open a bank account with Tide?
• Can I have additional accounts under my main account and how much do they cost?
• What if my bank is not signed up to the Current Account Switch Guarantee?
• What happens if there is a mistake or unnecessary delay in the switching process?
• Will the Current Account Switch Service automatically transfer new payments if I set them up at my old bank within seven working days of the switch date agreed with Tide?
• How long does it take to switch my business bank account? 
• Do you offer overdrafts?
• Do I need a business account as a sole trader?

Additional Accounts

• What is an additional account and how do I open one?
• Are there any limits on additional accounts?
• Can I have a statement for my additional account?
• How do I close an additional account?

Applying for a New Tide Account

• Who can open a Tide account?
• How long does it take to open a bank account with Tide?
• Can I apply from outside the UK?
• Do you carry out credit checks?
• Does Tide offer a switching service?
• What ID will I need to open a bank account with Tide?
• I have a disability that means I can’t apply for a bank account via the Tide app or website in the usual way. What are the alternatives?
• I have several businesses. Can I open a bank account for each one?
• Do I need a business account as a sole trader?
• Can I open an account? (our eligibility criteria)
• Can a charity open a bank account with Tide?
• How do I add another business to my Tide app?
• What bank account does a sole trader need?

Providing Supporting Documents

• I’ve been asked to resubmit my ID or Selfie
• I’ve been asked to supply Proof of Address
• I’ve been asked to supply Proof of Business
• I've been asked for more information about my Nature of Business
• I’ve been asked to clarify Companies House updates
• I've been asked for more information about Shareholders or Directors
• I’m having trouble scanning my ID.

Current Account Switching Service (CASS)

• Can I switch my current account?
• What is CASS Guarantee?
• Will the Current Account Switch Service automatically transfer new payment arrangements if I set them up at my old bank within 7 working days of the switch date agreed with my new bank?
• Can I use the Current Account Switch Service to switch between Tide accounts?
• Why does my new bank say I'm switching out from 'Clear Bank' not Tide?
• What is the difference between a Full Switch Out and a Partial Switch Out?
• What will happen if I have only one account with Tide and switch to another provider?
• When does the switch begin?
• Who provides the guarantee?
• Can I choose my switch date?
• Do I have to close my old account?
• If the switch is delayed for any reason, can I still use my new account?
• What happens to my Tide Credit products: Credit Line and Credit Flex or my Bounce Back Loan?
• What if I change my mind and no longer want to switch?
• What happens to my payment arrangements? Will Tide set-up all of my payment arrangements moved from the old bank?
• My new bank says my business details do not match those held with my old bank. Do I need to update them?
• I’ve allowed third parties (such as financial comparison websites, money management apps and payment services) access to my financial data. Will this be switched too?
• What happens to my old bank statements after I switch?
• Will switching my current account affect my credit rating?
• My Direct Debit hasn’t moved across after I’ve switched. What do I do?
• Can I switch my current account if I am overdrawn?
• What if my bank is not signed up to the Current Account Switch Guarantee?
• Is the Current Account Switch Guarantee the same for all banks?
• What happens when I switch an account with a negative balance to Tide?
• What happens if I have a credit product or an overdraft linked to the account I want to switch to Tide?
• What happens if there is a mistake or unnecessary delay in the switching process?
• When will the money in my old account be transferred to my new account?
• Are account opening and account switching all part of the same process?
• What happens to payments that people send to my old account?
• What happens to any debit card transactions or Direct Debits that I have asked my old bank to stop?
• What will happen to any refunds applied to my old debit card after my old account is closed?
• What happens to my Tide Expense Cards if I switch out from Tide?
• My new bank doesn’t allow me to give my financial data to third parties. What will happen to third-party authorisations on my old account?
• My switch is not going as promised. Who do I contact?
• Does it cost to switch business bank accounts?

Limited company business bank account

• What is a limited company bank account?
• How long does it take to open a limited company bank account?
• Are there fees associated with a limited company bank account?
• Why do I need a business bank account for my limited company?

Freelancer business bank account

• Do I need a separate bank account as a freelancer?
• Are there fees associated with a freelancer bank account?
• What is a freelancer bank account?
• How long does it take to open a freelancer bank account?

Start-up business bank account

• What is a start-up bank account?
• Why do I need a business bank account for my start-up?
• How long does it take to open a start-up bank account?
• Are there fees associated with a start-up bank account?