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How does a Tide Card Reader work?

To take a payment using the Tide Card Reader or Tide Card Reader Plus, you don’t need to do anything in the Tide app, or even have it handy.

Instead, select: ‘Payment’ > enter the price > ‘Continue’, directly on the terminal.

Your customer can tap or insert their card, and the payment will land in your account within 3 business days. 

If you prefer, you can use the Tide app to take a payment with your card reader, too.

In the app, tap: ‘Get paid’ > ‘Take a payment’ > enter the price > ‘Take a payment’.

After your customer taps or inserts their card in the terminal, the payment will land in your account within 3 business days.

  • Bank-level security

Open Banking uses strictly-tested software and security systems. Plus, we will never ask you to share your login details with us.

  • Financial Conduct Authority

We’re regulated by the FCA, which you have to be to use Open Banking (or the European equivalent). You can check this on the Financial Services Register

  • We’re a regulated provider

We’re directly enrolled in the Open Banking Implementation Entity directory, which means we’re allowed to provide services through Open Banking. You can also check this in the OBIE directory

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