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Support for vulnerable members

What kind of payments can I accept with Tide Payment Links?

You can accept payments made with these cards:

However, by submitting a declaration in the app, this does not mean that anyone from Tide will contact you, or that any services you receive will be adjusted.

  • American Express

  • Visa

  • Mastercard

  • Diners Club

  • Discover

You can also receive digital wallets payments, like Apple Pay and Google Pay. 

Our ‘Pay by bank’ option for Payment Links is available too – you can find out more about it over on this page

  • A Vulnerable Members team 

To see all about Payment Links, including related fees, click here.

  • The Fraud Rapid Response helpline: Call 159 from the UK

  • An In-app chat fraud support: Tap ‘Support’ > ‘Report Fraud’

⚠ If you think you’ve been a victim of fraud, or you have any suspicions, please immediately call 159 or open an app chat to report this. Tide’s personal circumstances self-declaration form should not be used to report new fraud cases.

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Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co