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Are form options and the information that I share confidential?

Yes, we won’t share the information from your disclosure outside of Tide. 

An exception to this is when we perform our duty of care, and we consider a member to be in any endangering scenarios. At this point, we may contact emergency services to perform a welfare check. 

We’ll securely store your information for the duration of your relationship with Tide, and then for 6 years after an account closure. We’re required to do this to show we’ve adhered to FCA consumer duty responsibilities, and meet our contractual obligations to you.

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